ORDER TOTALS UNDER £360 (inc. VAT)
For all deliveries to mainland UK that total under £300+vat (excluding the extended areas listed separately) a charge of £17.50+vat applies.
Mainly (but not exclusively) used for regular bulk or larger orders, this covers administrative, processing costs and the carriage charge and is the same regardless of wether the products are delivered on a pallet with one courier or in separator boxes with a different courier.
Apart from the obvious benefit of receiving goods on interest-free credit (when orders are placed on an account) the other reason this charge is considerably higher than the E-Shop standard cost is due to the time and labour involved for our sales people to process the order, complete the administrative work and take payment (if applicable).
Regardless of the nature of your account standing as a business, (i.e wether you’re a credit account holder or not) there’s always the option of purchasing through the E-Shop and paying by card thus achieving the lower carriage rate rules! You’ll need to setup a separate account to your credit account and then simply checkout as any other customer would, entering a valid, unique email address, your E-Shop order history will be available online but is obviously completely separate from your credit account.
IF YOU WISH TO PLACE ORDERS ONLINE USING YOUR EXISTING CREDIT ACCOUNT, THEN PLEASE NOTE THAT THE CARRIAGE RULES FOR ‘ALL ORDERS PLACED THROUGH THE OFFICE’ WILL APPLY.
FOLLOW THIS LINK TO APPLY FOR AN EXISTING CREDIT ACCOUNT LOGIN.
ORDER TOTALS OVER £360 (inc. VAT)
For all deliveries to mainland UK that total over £300+vat (excluding the extended areas listed separately) free delivery applies. This is an incentive to order slightly more material and less regularly to help keep costs down for both us to ship your goods to you and also to keep the cost of the products competitive and affordable.
We keep large stocks of almost every product listed (including the huge colour ranges) and endeavour to despatch all orders as soon as we possibly can to get your goods to you in a timely fashion.
The manufacturers’ minimum order quantity stipulations differ across the dozens we deal with and so, if we need to place an order with a manufacturer or we’re awaiting new stock, on a previously placed order, then this will delay the order slightly.
We cannot ever guarantee a next day delivery but can honestly say that at least 75% of all orders, where the goods are fully stocked and the order is received in good time, reach the customer the next day, even on our standard delivery service!
If stock is readily available, then orders placed before 2pm are generally despatched that same day, if placed after 2pm, then the next working day. As a general rule, our office orders delivery is stated as being from 1-3 x days as standard, giving us a slight buffer to order in new stock from the manufacturers, this procedure is normally quick and easy, occasionally however, there are exceptions to this rule, when further stock isn’t instantly available from the manufacturer for one reason or another, a delay can be caused, in this case we will give you a projected timescale, alternatives if viable and any other options available to us and yourself.
Please note; our couriers DO NOT deliver on Saturdays, Sundays or Bank Holidays and so, any orders placed on Fridays will be delivered at the earliest the following Monday (excluding any Bank holiday Fridays)