Ways to order from us have evolved over the years, but still a huge part of our daily business is a good old-fashioned, face-to-face trade service. Our large counter within our bright and welcoming showroom was recently upgraded and modernised. Fully staffed with an experienced, helpful and knowledgable team and conveniently situated off of the A406 North Circular in Chingford, London E4, our purpose built showroom is a feast for your eyes, offering literally hundreds of specialist, coloured mastic joint sealants, (officially the largest range of sealant colours in the UK by the way 😎) along with adhesives, waterproofing products, concrete & wood repair materials plus relevant tools & equipment. The busiest time of day in the County Construction Chemicals showroom would usually be the very early tradey hours between 6am and 8am, when, the trade professionals are collecting materials for that day’s jobs and there can be a bit of a hold up with serving the customers as rapid as most other times of the day. If you’re in a massive hurry in the morning or any other time of the day for that matter, here’s a top tip,,, you can place a ‘CLICK & COLLECT’ order on the E-Shop or place the order via the Sales Team over the phone ahead of time thus giving our guys the ‘heads up’ time to pick, reserve and prepare your goods for a quick & efficient collection. You can visit us between 6am-5pm weekdays (we’re not open weekends at the moment unfortunately) and enjoy a free hot drink ☕️ on us whilst your here compliments of the house. (And maybe even a hug from cuddly Technical Tony, the bearded wonder if you’re lucky. 🧙🏻♂️
PLACE YOUR ORDER ONLINE @ OUR E-SHOPFrom humble beginnings as a contractor, to opening our distribution warehouse, then setting up distance selling via phone, fax and email, and inevitably progressing to launching our integrated E-Shop www.sealantsonline.co.uk in 2012. The online side of County Construction Chemicals Ltd. continues to grow year on year with a heavy focus on providing the same consistent, high standard of customer service, based on technical advice, and solutions to trade & DIY problems that we’ve etched an enviable, solid reputation for, alongside very competitive online pricing (especially for medium & large quantities), rapid delivery and great aftercare. Our E-Shop has a plethora of mastic joint sealant options, waterproofing materials, wood repair and concrete repair products with various specialist items for specific tasks, all broken down into ‘easy to use’ categories and sub-categories.
CALL SALES OFFICEIn a time when cost and speed are often considered as the primary concerns for businesses, we tend to set ourselves apart from the multi-national ‘sheds’ by offering a solid, oldskool approach to sales & customer services with a fully-manned telephone switchboard for those that prefer to speak to a human and converse one-to-one rather than using a digital method. Our dedicated Technical Sales Team are available to take your calls from 8:30am til 5:00pm every weekday, offering specialist advice, problem solutions and any recommendations you may require. Often a phone call made to our Sales Team will result in a digital method being used to make the actual order, but a telephone conversation was necessary to confirm or back up the selection, we welcome this personal approach and encourage our customers to pick up the phone to discuss anything at all. Please note, in many cases the E-shop will be advised as the best method of ordering, for both the cost-saving benefits and also the timescale efficiency.
Whether you’re a credit account, business customer of ours for many years or a new, end user DIY person, please don’t hesitate to ring us on the number below from 8:30am-5:00pm Monday-Friday and we’ll do our utmost to service your needs.
ORDERING VIA EMAILIf you’re a credit account customer and know what you require, then undoubtedly an email with your order in the body of the message or a PDF attachment will be the quickest and most efficient method. If you require a confirmation for your order then please specify within the email. Many customers like to have their own ‘contact’ or ‘goto’ within our sales team and that’s absolutely fine, a list of each of our sales team’s direct emails are listed below….
Clive (Sales Manager) – clivee@countyconchem.co.uk
Mike (Technical Sales) – orders@countyconchem.co.uk
Louis (Technical Sales) – sales@countyconchem.co.uk
Dave (Technical Sales) – davep@countyconchem.co.uk
ORDERING VIA FAX MACHINEBefore the convenience of electronic mail (or email), the fax (or facsimile) machine was long favoured as a solid solution for transmitting printed or written documents. Using dedicated telephone lines as their means of communication to the outside world, fax machine manufactures’ tried to evolve with the changing technology but inevitably, email has taken over as the primary means of both messaging and document transfer, rendering fax transmission to now be considered old hat and mostly overlooked in modern office environments, in fact, the early 20 somethings in our office were flabbergasted when first confronted with this medieval piece of space junk 😳 !
We like to think we’re both modern and respectfully old skool, offering as many methods as possible of placing orders quickly and efficiently for all our customers, both old and new, thus County Construction Chemicals Ltd. STILL HAVE A WORKING FAX MACHINE in the sales office, ready and willing to accept your official printed or written purchase orders, quotation requests or any other information.
If you’re extra cautious when ordering online or would just prefer not to use your credit card or setup a credit account with County Construction Chemicals Ltd. or via our E-Shop www.sealantsonline.co.uk, then there’s the familiar option of ordering through www.amazon.co.uk in the normal way, using your existing Amazon account.
Monday-Friday: 6am-5pm
Saturday: Closed
Sunday: Closed
Unit 4, Chingford Industrial Centre
Hall Lane
London
E4 8DJ
020 8524 1931
info@countyconchem.co.uk